Hotel Group Sales Manager
$75,000–$85,000 year
On-sitePortland, Oregon, United States
Job Summary
Drive group room nights, meeting sales, event sales, and convention sales to maximize hotel profitability and achieve quarterly objectives. Prospect and develop business across corporate, association, government, SMERF, and conference markets by identifying, qualifying, and closing new opportunities while responding to leads within four hours. Manage client budgets, forecast revenue, and negotiate contracts to exceed financial goals, collaborating closely with Convention Services to ensure flawless event execution. Utilize Delphi, Cvent, and Hilton systems to track activity and maintain accurate records. Represent DoubleTree by Hilton Portland brand standards in all client interactions, from pre-event planning to post-event follow-up.
Required Qualifications
- 3+ years of hotel sales, hospitality sales, group sales, or convention hotel sales experience
- Demonstrated success driving group room nights, meeting business, convention business, and event revenue
- Hands-on experience with Delphi or comparable hotel sales software
- PMS experience (PEP or similar hotel property management systems)
- Confident negotiator with strong closing and persuasion skills
- Proven business development and proactive prospecting experience
- Strong relationship-building and customer development skills
- Ability to manage guest room blocks and meeting space inventory
- Knowledge of contracts, legal considerations, AV products, event services, and meeting planning
- Solid financial acumen, including understanding P&L statements and revenue management principles
- Excellent communication, presentation, organization, and problem-solving skills
- Proficiency with Microsoft Office, Delphi, Cvent, and CRM systems
Desired Qualifications
- Hotel sales
- Hospitality sales
- Group sales and meeting sales
- Event sales and convention sales
- Corporate group business
- Association business
- Government and SMERF markets
- Sports, tour & travel, and social markets
- Delphi
- Cvent
- Hilton systems
- Group room block management
- Revenue management
- Contract negotiations
- Business development
- Lead generation
- Account management
- CRM management
- Salesforce, HubSpot, or comparable CRM platforms
- Experience selling meetings, conferences, conventions, and group room blocks
- Experience developing new accounts through proactive prospecting
- Experience working with Cvent and other lead-generation platforms
- Knowledge of the Portland meetings and events market
- Experience managing annual sales goals and revenue targets
- Familiarity with Hilton brand systems and sales processes
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