HOTEL FRONT DESK SUPERVISOR
On-siteHotel, Provincia de Guanacaste, Republic of Costa Rica
EXPIREDHotel, Provincia de Guanacaste, Republic of Costa RicaOn-siteFull Time
Full Time
Job Summary
Lead the front desk team from check-in to departure by establishing guest experience standards, supervising service delivery, and managing service recovery. Interact professionally with guests and staff while assisting the General Manager with hiring, training, performance management, and conflict resolution. Prepare revenue and occupancy forecasts, verify room status, and ensure all work orders are completed. Maintain safety compliance, handle emergency procedures, and perform duties in other departments as needed, including laundry and lobby cleaning.
Required Qualifications
- valid Driver's license
- appropriate driving record
- ability to be punctual
- work within a flexible work schedule
- proficient in computer skills
- experience in MS Office
- experience in other commonly used computer software
- validity of Driver's license with appropriate driving record
- ability to be punctual
- work within a flexible work schedule
- proficient in computer skills
- experience in MS Office
- experience in other commonly used computer software
Desired Qualifications
- experience in hospitality
- experience in retail atmosphere
- experience in cash and credit card handling
- ability to effectively present information
- ability to respond to questions from groups of managers, clients, guests, and the general public
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