Hotel Front Desk
$27,040–$27,040 year
On-siteFairmont, West Virginia, United States
Job Summary
Welcome guests, manage check-ins and check-outs, and handle wake-up calls or guest concerns. Take reservation requests, adjust bookings as needed, and process customer transactions using the front desk system. Coordinate with housekeeping on room availability and work with management to deliver a tailored guest experience. Handle payments accurately while maintaining detailed records. This role requires availability for weekends and holidays, including shifts from 7am-3pm and 3pm-11pm. Full-time employees receive health, dental, and vision insurance, paid time off after 60 days, and a 401(k) match.
Required Qualifications
- Ability to work weekends and holidays
- Reliable attendance and punctuality
- Professional appearance and demeanor
- Attention to detail and accuracy when handling reservations, payments, and guest information
- Reliability, punctuality, and a strong work ethic
- Ability to work independently and as a part of a team
Desired Qualifications
- At least 1 year of customer service experience
- Hotel front desk experience
- Strong communication and teamwork skills
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