Hotel Front Desk Associate

Front Desk Agent responsible for greeting guests, efficiently handling check-ins/check-outs, answering calls, making reservations, processing payments, and maintaining accurate guest accounts. Provide information on hotel amenities, local attractions, restaurants, and events; coordinate with Housekeeping and Maintenance to ensure guest satisfaction; balance cash and transactions and prepare shift reports; maintain a clean and professional front desk; follow company policies and brand standards; assist with group arrivals, departures, and special event accommodations. Must have strong customer service and communication skills, the ability to multitask in a fast-paced hotel environment, basic computer skills, dependable attendance, and the ability to work independently or as part of a team. Schedule is flexible with day, evening, weekend, and holiday shifts; opportunities for both full-time and part-time employment.