Hotel Front Desk Associate/Bellperson - full time and part time
On-site · Roanoke, Virginia, United States
Job Summary
Front Desk Associate/Bellperson position at a hotel, handling reservations, guest check-in/check-out, directing calls, and serving as the main guest contact. Responsibilities include welcoming guests, maintaining cash handling accuracy, monitoring the property management system, coordinating with housekeeping, upselling rooms and hotel services, providing local information and concierge assistance, and ensuring professional guest interactions. Requires excellent verbal and written communication, strong customer service, organizational skills, ability to work in a fast-paced environment, and availability for evening shifts and weekends/holidays.
Required Qualifications
- High school diploma or equivalent.
- At least two years customer service experience preferred
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