Hotel Front Desk Agent - Wendover

Operate PBX, answer incoming calls, and transfer guests to appropriate departments. Register and assign rooms, issue keys, compute bills, and collect payments for stays. Book reservations, set up wake-up calls, and maintain occupancy status while managing shift paperwork and the front desk bank. Provide superior guest service by addressing inquiries, handling difficult situations with resiliency, and working harmoniously with team members. Ensure all transactions are accurate and timely. Prior hotel or customer service experience is preferred, along with data entry and 10-key skills.