Hotel Front Desk Agent
$27,040–$33,280 year
On-siteJunction City, Kansas, United States
Job Summary
Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly, manage cash drawers, and process various payment methods. Keep the front desk area clean, coordinate with housekeeping for room readiness, and provide directions and local information. Answer calls, process special requests, and run daily reports to ensure data accuracy. Follow company policies, safety procedures, and maintain guest confidentiality. This role requires a high school diploma, strong communication skills, and the ability to lift up to 50 pounds occasionally. Compensation is $13–$16 hourly.
Required Qualifications
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work independently and handle stressful situations
- Proficiency in Windows operating systems and office software
- Ability to work well with others and develop positive working relationships
- Ability to lift to 50 pounds occasionally and 10 pounds frequently
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