Hotel Assistant General Manager
$72,000–$72,000 year
On-siteSan Francisco, California, United States
Job Summary
Assist the General Manager in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability by managing departments and enforcing brand standards. Supervise department managers, handle hiring and performance evaluations, and support financial management through budgeting and expense control. Monitor guest feedback to implement improvements, resolve complaints, and drive revenue via sales and marketing efforts. Act as the General Manager during their absence and ensure compliance with health, safety, and security regulations. Requires 3+ years in hotel management, flexible availability including weekends, and familiarity with property management systems.
Required Qualifications
- 3+ years in hotel management or a related leadership role
- Strong leadership, problem-solving, and communication skills
- Familiarity with property management systems (PMS) and financial reports
- Flexible availability, including weekends and holidays
Desired Qualifications
- Excellent organizational and time-management skills
- Strong customer service and attention to detail
- Financial acumen and ability to interpret performance data
- Team-building and conflict-resolution abilities
- Strategic thinking and decision-making skills
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