Hotel All-Rounder - ibis Styles Sydney Central
On-site · Sydney, New South Wales, Australia
Job Summary
Join ibis Styles Sydney Central as a full-time Hotel All-Rounder. You’ll work across Front Office, Mee So and breakfast service, delivering exceptional guest experiences from check-in to check-out. Responsibilities include assisting guests with self-check-in kiosks, promoting hotel facilities and the ALL loyalty program, maintaining accurate guest accounts, and providing friendly, professional service. You’ll stay calm under pressure, multitask across departments, communicate effectively, and uphold high presentation standards. A NSW RSA is required (or willingness to obtain before start). Flexibility to work a rotating roster including mornings, afternoons, evenings, weekends and public holidays is essential. Opportunities for development and advancement within the Accor hospitality network are highlighted in the role description.
Required Qualifications
- Valid NSW RSA certificate or willingness to obtain prior to commencement
- Previous customer service experience in hotel or hospitality
- Strong computer skills, including Microsoft Office; experience with OPERA Cloud is highly regarded
Desired Qualifications
- HR/Hotel hospitality experience a plus
- Strong communication and guest-service skills
- Proficiency with Microsoft Office; OPERA Cloud experience is highly regarded
- Ability to multi-task and remain calm under pressure
- Flexible to work rotating roster including weekends and holidays
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