Hôte SAV F/H/X
On-siteChalon-sur-Saône, Bourgogne-Franche-Comté, France
Job Summary
Manage after-sales service by answering client questions on product functionalities, delivering expert advice, and performing pre-diagnostic checks on equipment failures. Handle end-to-end dispute management and route cases to the appropriate service teams to ensure customer satisfaction. This role requires a friendly, service-oriented attitude with experience in distribution after-sales support. The position is full-time with competitive compensation and benefits including savings plans, time bank, and restaurant cards. BUT offers diverse career paths and training opportunities within its extensive 340-store network.
Required Qualifications
- Experience in after-sales service (SAV) in the distribution sector
- Souriant(e) (smiling/pleasant demeanor)
- Serviable
- Always in good humor
- Ability to take on challenges
- Client satisfaction focus
Desired Qualifications
- Experience in after-sales service (SAV) in the distribution sector
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