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Crescent HotelsPosted 4 weeks ago
EXPIRED

Hostess - PT $25.00

$52,000–$52,000 year

On-siteSanta Monica, California, United States

Part TimeLarge

Job Summary

Meet and greet arriving guests, escort them to tables, and present menus while maintaining a courteous dining room operation. Read and maintain daily log book entries to coordinate shift communication and manage reservations or special functions. Keep the dining room properly set up and assist coworkers with assigned duties as needed. Comply with attendance rules and remain available for regular shifts.

Required Qualifications

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to 'pitch-in' and help co-workers with their job duties
  • be a team player
  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • Ability to remember, recite and promote the variety of menu items
  • Ability to move throughout a crowded room to seat guests
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • This involves listening to the nature of the concern
  • demonstrating empathy with the customer
  • providing positive and proactive solutions
  • Ability to establish and maintain effective working relationships with associates, customers and patrons
  • adhere to the hotel security policies and procedures
  • regarding key controls
  • lifting heavy objects
  • using chemicals
  • effectively reporting safety hazards and safety concerns

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