Hostess
On-site · Fort Lauderdale, Florida, United States
Job Summary
Welcome guests to the venue and provide accurate wait times while monitoring waiting lists. Handle telephone inquiries, track reservations in Opentable, and escort guests to assigned dining tables based on preferences and flow. Offer menus, ensure table presentation, and coordinate with wait staff. Maintain a clean reception area and cater to guests needing extra attention. Handle take-out/delivery orders while ensuring quality and adhering to procedures. Requires strong communication skills and the ability to work under various conditions.
Required Qualifications
- Ability to communicate with the public, hotel staff, and management in a professional manner
- Knowledge of proper telephone etiquette
- Must be able to stand on feet for long periods of time
- Must be able to withstand working in heat, rain, sun, and cold
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Responsible and trustworthy
Desired Qualifications
- Knowledge of surrounding areas and local events
- Ability to work a flexible schedule, including weekends and holidays
- Excellent people skills with a friendly attitude
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