Hostess - KSA National
On-siteJeddah, Mecca Region, Saudi Arabia
Jeddah, Mecca Region, Saudi ArabiaOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Greet guests warmly upon arrival, escort them to tables, and manage reservations, waitlists, and table assignments efficiently. Maintain an organized seating plan to optimize turnover, answer phone calls, and handle bookings accurately. Communicate with service staff, monitor dining activity, adjust seating as needed, and keep the entrance and reception area clean and presentable. Provide menus, handle guest concerns professionally, and escalate issues when necessary while maintaining a friendly demeanor. Work shifts including weekends and holidays.
Required Qualifications
- Previous experience in a similar role or customer-facing position preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Ability to remain calm and professional in a busy environment
- Customer-focused with a positive attitude
- Professional appearance and grooming standards
- Flexibility to work shifts, including weekends and holidays
Desired Qualifications
- Basic computer or reservation system knowledge is an advantage
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