Hostess
$39,520–$41,600 year
On-site · Miami, Florida, United States
Job Summary
The hostess greets guests on arrival, escorts them to seating, and presents the menu; maintains the dining-room setup and logs reservations and events to ensure smooth coordination between shifts. The role requires reading and promoting menu items, communicating clearly with staff, handling guest requests and concerns with empathy, and maintaining a positive guest experience. It involves supporting reservation management, coordinating with team members, and performing other job-related duties as assigned to contribute to a high-standard hospitality environment.
Required Qualifications
- Ability to comprehend guest requests, memos, reservations and event orders
- Ability to read and promote menu items
- Strong verbal and written communication
- Ability to move through a crowded dining room
- Ability to handle customer complaints in a friendly manner
- Ability to establish effective working relationships
- Flexible attendance and schedule
- Ability to work as part of a team
- High attention to detail and organization
- Experience in hospitality or food & beverage (preferred)
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