Hostess
On-site6th of October City, Giza, Egypt
Job Summary
Greet and welcome guests in a warm and professional manner while managing reservations and seating arrangements efficiently. Coordinate with servers and kitchen staff to ensure timely service, answer phone calls, and respond to inquiries about the restaurant. Maintain an organized and clean reception area, assist in resolving customer concerns, and keep track of wait times to communicate updates to guests. Ensure menus are clean and up-to-date, and assist with special events or large group bookings. Requires excellent communication skills in English, strong interpersonal abilities, and flexibility to work various shifts including weekends and holidays. Located in 6th of October City, Egypt, this role supports the hotel's unique blend of fantasy and tradition near iconic landmarks.
Required Qualifications
- Excellent communication skills in English, both written and verbal
- Previous customer service experience, preferably in a restaurant setting
- Strong interpersonal and problem-solving abilities
- High level of energy and professionalism at all times
- Excellent personal presentation and grooming standards
- Knowledge of restaurant operations and dining etiquette
- Ability to work in a fast-paced environment
- Basic math skills for managing reservations and table assignments
- Exceptional organizational skills
- Flexibility to work various shifts, including weekends and holidays
- Positive attitude and ability to work well in a team
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