Host
$22,880–$27,040 year
On-site · Johnstown, Pennsylvania, United States
Job Summary
Host/Hostess greets and seats guests in a friendly and courteous manner, responds to guest concerns, and assists other service personnel to provide total guest satisfaction. Responsible for maintaining guest waiting lists, describing promotions, and taking initial beverage orders, while ensuring proper seating, cash handling, and adherence to brand standards. Requires strong guest service skills, basic math, ability to stand for long shifts, operate a POS system, and flexible scheduling including holidays and weekends. Knowledge of menu and brand principles, teamwork, and the ability to upsell promotions are essential. This role focuses on delivering an inviting dining experience and supporting dining room operations.
Required Qualifications
- Must have ability to raise a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Must have sufficient mobility to move and operate in work area
- Must be able to stand and walk during entire shift
- Must be able to hear well in a loud environment
- Must possess basic math skills
- Must meet health risk handling regulations for food
- Must be able to observe and differentiate monetary denominations
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
- Must have ability to communicate effectively in English
- Must be able to pass all required tests and training requirements
- Must be able to work in a team environment
- Meets uniform and grooming standards
- Must be able to work flexible schedule including holidays, nights, and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and show respect for others
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