Host
On-siteIndianapolis, Indiana, United States
Job Summary
Greet every guest upon entry, determine efficient seating arrangements, and manage the flow of the restaurant through strategic rotation. Maintain an accurate waitlist, handle phone calls and reservations, and communicate seating needs effectively to service and management teams. Assist service staff with bussing, cleaning, and resetting tables while observing guest body language to proactively address dining patterns. Complete each dining experience with a warm farewell and uphold a professional, polished demeanor during high-volume periods. This role embodies Won't Stop Hospitality's core values to shape the guest's first and last impression.
Required Qualifications
- Previous restaurant or kitchen experience
- Must demonstrate basic understanding of food handling, sanitation, and prep procedures
- Ability to read, write and speak fluently, in the primary language of the property location
- Ability to apply common sense, define problems, collect data and notify management when necessary
- Ability to successfully re-prioritize tasks in a moment's notice
- Must be able to perform simple mathematical calculations
Desired Qualifications
- Strong attention to detail and commitment to cleanliness and organization
- Ability to work efficiently and calmly in a fast-paced environment
- Excellent teamwork and communication skills
- Ability to anticipate needs and respond proactively to both guest and team requirements
- High integrity, reliability, and openness to feedback
- Ability to work in a fast-paced environment with multiple priorities
- Professional demeanor and guest-centered mindset
- Team-oriented with strong interpersonal and communication skills
- Previous restaurant or kitchen experience preferred
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