Host
On-siteDallas, Texas, United States
Job Summary
Concierge-level hospitality from arrival through departure, ensuring every guest feels welcome and comfortable. Build genuine relationships by engaging guests name-to-name and strategizing seating by reviewing RESY reservation books, guest profiles, and special requests. Seat guests efficiently while maintaining dining room flow, answer phone calls with professionalism, and communicate clearly with servers and managers. Maintain the RESY database with detailed notes and execute opening, mid-shift, and closing procedures to keep the host stand organized. Requires food handling certification, ability to lift 20 pounds, and standing for extended periods.
Required Qualifications
- Must be at least 18 years old
- A warm, positive attitude with a strong sense of responsibility and ownership of the role
- Exceptional attention to detail and clear, professional communication skills
- Team-oriented mindset with consistent punctuality and reliability
- Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge
- Genuine passion for creating memorable moments of hospitality for our guests
- Eagerness to learn, grow, and develop within the position and restaurant
- Certification for food handling as required by state and local regulations
- Ability to lift up to 20 pounds
- Ability to work standing and walking for extended periods of time
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