Host
On-siteHouston, Texas, United States
Job Summary
Greet guests with warmth, professionalism, and genuine hospitality while managing reservations, waitlists, walk-ins, and dining room flow with confidence. Utilize RESY to oversee bookings, guest notes, private events, and special requests, reviewing profiles prior to service for personalized interactions. Strategically seat guests to balance pacing and service flow, answer phones with polished communication, and maintain composure in a fast-paced, high-volume environment. Support opening, closing, and side-work responsibilities to keep the host stand organized. This role requires at least 18 years of age, food handling certification, and the ability to lift 20 pounds while standing for extended periods.
Required Qualifications
- At least 18 years old
- Certified for food handling as required by state and local agencies
- Ability to lift up to 20 pounds
- Ability to work standing and walking for extended periods of time
Desired Qualifications
- Experience in a client-facing role where hospitality, presentation, and guest relationships were held to a high standard preferred
- Backgrounds in fine dining, luxury retail, boutique fitness, hotels, concierge services, nightlife, wellness, or similar guest-focused environments are highly valued
- Professional and polished written and verbal communication skills
- Strong phone etiquette and interpersonal presence
- Naturally hospitable, detail-oriented, organized, and highly collaborative
- Ability to multitask and remain calm under pressure
- Reliable, punctual, and committed to professionalism
- Familiarity with RESY or similar reservation platforms is a plus, but trainable for the right individual
- Desire to learn, grow, and develop within a hospitality-driven organization
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