Host
On-siteNational Harbor, Maryland, United States
Job Summary
Coordinate reservations, walk-ins, and guest waits while managing seating capacity and server availability to maximize table turns. Answer telephone calls and handle restaurant inquiries with a smile, maintaining cleanliness and organization of the host stand and entrance. Work with management, servers, bussers, food runners, and bartenders to create a seamless dining experience and update table statuses continuously. Perform routine restroom checks to ensure product availability and general facility cleanliness. Handle money accurately and operate a point-of-sale system. Stand and work in constant motion for the entire shift, safely lifting and maneuvering trays of food when necessary. Attend educational and developmental sessions as required.
Required Qualifications
- Excellent English speaking and written communication skills
- Ability to provide top notch customer service in a fast-paced environment
- A positive attitude and ability to work well under pressure with all restaurant staff
- Ability to remain calm in a fast-paced environment
- Stand and work in constant motion for the entire shift
- Able to safely lift and easily maneuver trays of food when necessary
- Willing to follow instructions and ask questions for clarification if needed
- Able to handle money accurately and operate a point-of-sale system
Desired Qualifications
- Previous restaurant, cashier, or front desk experience (Preferred)
- Able and willing to work a flexible schedule including weekends and holidays (Preferred)
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