Host
On-siteJacksonville, Florida, United States
Job Summary
Conduct front-of-house hosting duties, manage reservations via Open Table, Toast, or Resy, and handle guest inquiries with professional phone etiquette. Maintain accurate knowledge of hours, menu items, and upcoming events while delivering accurate messaging to guests and teammates. Perform basic food presentation and handling, operate the ALOHA point-of-sale system, and manage cash transactions using proficient math skills. Multi-task in a fast-paced environment, maintaining a clean and organized workspace while adhering to a varying schedule that includes weekends and holidays. Requires reliable transportation, physical ability to lift up to 50 lbs, and a stable work history.
Required Qualifications
- Hosting experience
- Working knowledge of an operating system for taking reservations, such as Open Table, Toast or Resy
- Demonstrable professional phone etiquette
- Maintain accurate knowledge on hours of operation, relevant service and facility information, and upcoming events at the restaurant
- Strong communication, writing and listening skills
- Focus on hospitality and teamwork
- Basic knowledge of food presentation, preparation and handling
- General understanding of the proper steps of service required of all Front of the House service positions
- Basic math skills
- Comfortable handling money
- Proficient with a point-of-sale system, preferably ALOHA
- Ability to multi-task
- Ability to operate with a sense of urgency in a fast-paced environment
- Stable work history
- Attendance record
- Reliable transportation
- Physically able to perform all duties the job may require
- Ability to lift and carry up to 25 lbs
- Ability to lift and carry up to 50 lbs
- Ability to spend most of your work day on your feet
- Ability to work a varying schedule which may include long hours, weekends, and/or holidays
- Work in a clean and organized manner
- Positive, friendly and professional attitude
- Team-player approach
Desired Qualifications
- Point-of-sale system ALOHA
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