Host
On-siteBrookville, Pennsylvania, United States or Brookville, Ohio, United States
Job Summary
Greet and seat guests immediately upon arrival, manage the waiting list, and suggestively sell promotions while taking initial beverage orders. Handle cash, credit card, and discount transactions accurately, deliver "To Go" orders, and assist service personnel with refills, clearing tables, and setting up clean tables. Maintain the foyer area, deep clean assignments, and ensure proper supply of menus while adhering to brand standards and safety protocols. Operate the point of sale system and respond to guest concerns promptly. Work flexible shifts including holidays, nights, and weekends.
Required Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights, and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
- Must have ability to raise a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Must have sufficient mobility to move and operate in work area
- Must be able to stand and walk during entire shift
- Must be able hear well in a loud environment to respond to employee and guest needs
- Must possess basic math skills (add, subtract, multiply, and divide)
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
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