Host Team Member

Provide a warm, personable welcome as part of the Village Hotel Club reception team, ensuring guests receive an informative and friendly first impression. Possess knowledge of the hotel and local area to make recommendations and quickly solve problems before they arise, delivering exceptional guest service across the hotel and leisure club environments. Demonstrate strong communication, proactive problem-solving, and teamwork to create a lively, modern hospitality experience across Village Hotels in the UK. The role supports a culture of guest satisfaction, training and development, and benefits-focused employment, with flexible working hours and opportunities to engage in training programs such as Rising Stars and Talent Academy.