Host Team Member

Host Team Member at Village Hotel Club (Cheadle, UK). Provide the warm, welcoming first impression at the reception, act as a font of knowledge about the hotel and local area, make recommendations, and proactively solve guest issues to ensure an outstanding guest experience. Demonstrate strong communication, teamwork, and a personable, proactive approach to delivering exceptional service. Responsibilities emphasize greeting guests, delivering hospitality with a friendly demeanor, collaborating with other departments, and upholding the Village Way of Work. Benefits include wellness membership, discounted stays, employee discounts, training programs, flexible working hours, pension, life insurance, and wellbeing support. Location-based, in-person role with a focus on guest satisfaction and smooth operations across the hotel’s reception function.