Host, REIGN (Full-Time)
$58,094–$58,094 year
On-siteToronto, Ontario, Canada
Toronto, Ontario, CanadaOn-siteFull Time$58,094–$58,094 yearHospitalityEnterprise
Full TimeEnterpriseHospitality
Job Summary
Conduct pre-shift and weekly meetings to ensure open communication between employees. Greet guests, accurately take reservations, and manage phone inquiries while maintaining a neat host stand. Track all covers per station, handle menu changeovers, and retrieve guest coats. Communicate effectively with servers regarding last-minute changes and special requests. Inform guests of departmental promotions and assist colleagues without compromising the dining experience. Complete all assigned duties before leaving the day.
Required Qualifications
- Must be legally eligible to work in Canada
- Previous work experience in a restaurant/food and beverage setting
- Must be able to stand and walk constantly throughout a shift
- Must be able to lift and carry up to 30 lbs
- Must be able to kneel, push, pull, and lift
- Must be able to ascend or descend ladders, stairs, and ramps
- Must be able to report to duty punctually
- Must consistently offer personal and friendly service
- Must have full knowledge of the menu, beverage lists in the outlet, and all other special promotions taking place in the hotel
- Must ensure the host stand is kept neat and clean at all times
- Must have a complete understanding of daily duties including seating and greeting guests, accurately taking reservations, handling phones, menu changeovers, newspaper pickup, checking mail, and filing log book entries
- Must efficiently track all covers in the dining room per station
- Must have general knowledge of the union agreement
- Must be able to help guests meet their colleagues by properly using the waiting list form
- Must attend all pre-shift, weekly, and monthly meetings
- Must actively participate in health and safety procedures
- Must have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
- Must be able to carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by the direct supervisor
- Must be comfortable voicing opinions, suggestions, and comments on improving the operation of the Restaurant and ways to improve the guests experience
- Must maintain teamwork and good work ethics with all guests (internal and external) by assisting co-workers with any duties
- Must be able to communicate effectively with the servers regarding reservations, last minute changes, larger parties, and special requests
- Must be able to offer guests coat check when necessary and retrieve guest coats when departing
- Must be able to inform guests of departmental promotions
- Must be able to complete all duties assigned before leaving for the day
Desired Qualifications
- Excellent interpersonal skills
- Team player attitude
- Ability to be multi-tasked when dealing with a high volume of guest requests
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