Host

Host/hostess role at Phelan Family Brands: warmly greet and seat guests, manage the seating system to maintain server rotation, provide accurate wait quotes, and assist guests (including children) while waiting with alternatives to seating. Present menus, inform servers of seating status, and communicate with managers about business fluctuations. Monitor tables for status, bus tables as needed, and maintain cleanliness of the host stand. Take drink or appetizer orders as needed, ensure guest needs are attended to, keep menus stocked, and manage to-go orders when applicable. Maintain guest flow, provide a friendly and inviting welcome to all job applicants, and ensure a positive guest experience from arrival through seating. Skills emphasized include guest interaction, multitasking in a fast-paced dining environment, teamwork with servers and bussers, attention to detail in seating and cleanliness, and clear communication with staff.