Host Person-Restaurant 1
On-siteDallas, Texas, United States
Job Summary
Greet and seat guests at appropriate tables in a timely manner while ensuring prompt recognition and seating of all guests in assigned outlets. Assist servers in providing attentive, courteous, and efficient service throughout the dining experience, including taking reservations and maintaining quality control of menu cleanliness. Collect payments for all guest transactions, prepare cashier reports, and distribute tips to servers and service attendants as appropriate. Perform opening and closing duties, answer the telephone according to standards, and comply with certification requirements such as Food Handlers and Alcohol Awareness. Maintain high personal appearance standards and adhere to Aimbridge Hospitality regulations while attending required meetings and training.
Required Qualifications
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must be able to multi task
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity
- Must routinely meet deadlines
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Must have the ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
- Must be able to work with and understand financial information and data and basic arithmetic functions
- Must comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc
- Must maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)
- Must comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Must be attentive friendly helpful and courteous to all guests managers and other employees
- Must know and understand the state liquor laws
- Must know how to properly take reservations for outlets
- Must know how to prepare cashier report at the end of the shift
- Must pay out servers' and service attendants' tips if appropriate
- Must have a complete knowledge of standards of service for receiving a room service order
- Must have a thorough knowledge of menus and current specials in all applicable departments
- Must be able to answer the telephone according to standards
- Must attend meetings/training as required by management
Desired Qualifications
- High School diploma and/or experience in a hotel or a related field preferred
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