Host - PARLOUR Pizza + Pints
On-siteKentucky, United States
Job Summary
Greet and seat guests while managing reservations, walk-ins, and waiting lists. Escort diners to tables, present menus, and deliver silverware. Handle carry-out orders and process payments accurately, providing change and receipts. Address guest inquiries and concerns with professionalism, offering accurate wait time estimates and assisting with special requests. Collaborate with kitchen and serving staff to maintain lobby cleanliness and ensure timely order fulfillment. Stand for extended periods and lift up to 25 pounds in a fast-paced environment. Full-time roles include insurance, retirement, and PTO, with opportunities for career advancement.
Required Qualifications
- Ability to stand for extended periods
- Lift and carry up to 25 pounds
- Comfortable working in a fast-paced environment
Desired Qualifications
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to remain composed in high-pressure situations
- Strong organizational skills and attention to detail
- Familiarity with point-of-sale (POS) and reservation systems
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