Host

Host position at IHOP within a casual family dining environment. Responsibilities include greeting and seating guests promptly and cheerfully, maintaining professional relationships with IHOP employees and guests, rotating seating stations to ensure quality guest service, addressing guest feedback or complaints, handling To Go orders over the phone and in person, managing a waiting list, and checking restrooms for cleanliness. The role emphasizes delivering a positive dining experience, timely guest interactions (greeting within 30 seconds), and upholding standards of guest service and hospitality.