Host/Hostess
On-siteBaltimore, Maryland, United States
Job Summary
Greet guests upon arrival, manage OpenTable reservations, and coordinate seating to optimize front-of-house flow. Assist with special seating requests, communicate table availability, and provide menus before introducing guests to servers. Maintain a clean host stand, answer phone inquiries, and support concierge outreach. Monitor the dining area, update the Maître D on table status, and assist with bussing or running food as needed. Adhere to health regulations and uphold THE ONE GROUP's hospitality standards. This role requires working nights, weekends, and holidays, with a preference for previous host experience in high-volume restaurants.
Required Qualifications
- Ability to stand for long periods of time
- Ability to lift trays when needed
- Ability to work nights, weekends, and holidays
Desired Qualifications
- Experience with OpenTable or similar reservation systems
- Previous host or hospitality experience in a high-volume restaurant
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
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