Host/Hostess
On-siteNashville, Tennessee, United States
Job Summary
Greet guests upon arrival, manage OpenTable reservations, and coordinate seating to optimize front-of-house flow. Assist with special seating requests, provide menus, and introduce guests to servers while maintaining a clean host stand. Answer phone calls, handle reservation inquiries, and support concierge outreach at off-site events. Monitor the dining area, update the Maître D on table status, and assist with bussing tables or running food as needed. Adhere to health and sanitation regulations, uphold THE ONE GROUP's hospitality standards, and represent the brand professionally with an elevated appearance. Work nights, weekends, and holidays with strong multi-tasking skills in a fast-paced setting.
Required Qualifications
- Ability to stand for long periods of time
- Ability to lift trays when needed
- Ability to work nights, weekends, and holidays
Desired Qualifications
- Experience with OpenTable or similar reservation systems
- Previous host or hospitality experience in a high-volume restaurant
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
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