Host/Hostess
On-siteMetairie, Louisiana, United States
Metairie, Louisiana, United StatesOn-siteFull Time
Full Time
Job Summary
Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant. Seat guests at their own pace and hand the appropriate menu(s) to each guest after seating. Communicate with servers and managers regarding table availability, large party seating, or special requests to ensure seamless service. Handle guest complaints by listening to concerns, informing a manager, and resolving issues to ensure overall satisfaction. This role supports a cohesive team in a fast-paced environment while upholding a Guest-Obsessed culture.
Required Qualifications
- Ability to communicate (speak, read, and write) in English
- Basic computer skills
- Ability to work in a high volume, fast-paced work environment
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