Host / Hostess

Guide guests safely and professionally through the dining room to their table while engaging in warm, friendly conversation. Demonstrate genuine hospitality during every interaction, whether over the phone or in person, by providing accurate wait times, directing guests to restrooms, taking reservations, receiving to-go orders, or answering questions. Create positive first impressions that build loyalty and maintain a "can-do" team attitude to deliver 100% guest satisfaction. This front-of-house role at Old Chicago focuses on guest seating, greeting, and reception/duties within a full-service casual dining concept.