Host/Hostess
$29,120–$29,120 year
On-siteBoca Raton, Florida, United States
Job Summary
Greet guests with a genuine smile and warmth upon arrival to ensure a positive dining experience. Notify guests of wait times, enter their names into the computer seating system, and issue pagers. Operate the seating system, lead guests to tables, distribute menus, and provide final words. Answer phones and respond to questions regarding the menu and reservations. Address difficult situations and guest complaints by apologizing, investigating, and involving management. Communicate clearly and write well to explain processes to anyone. Prepare thoroughly and strive for perfection while multi-tasking in a fast-paced environment.
Required Qualifications
- Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia)
- High School (preferred)
- You think it's super fun to interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience
- You ensure that if there is a wait time, you notify the guests of their wait time and enter their name into the computer seating system and issue a pager
- You know how to operate the computer seating system
- You understand the proper techniques of leading a guest to their table, seating, distributing the menus, and final words
- You answer the phone and respond to questions concerning the menu, reservations, and the restaurant
- You can address difficult situations and guest's complaints through AIM - Apologize, Investigate, and involve Management
- You communicate clearly. You write well. You speak well. You can explain just about anything to anyone
- You prepare thoroughly and strive for perfection
- You practice what you preach
- You are guest-focused and like to multi-task
- You want to be part of a team and create a fun – whistle while you work
- You are happy, trusting, passionate, and determined – Never Settle!
- You can put yourself in the others person's shoes
Desired Qualifications
- If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you
- We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture of Caring
- Are you outgoing and do you have a track record of going the extra mile
- Are you motivated and have the ability to work as a team
- Do you want a flexible schedule and a fun, fast-paced environment
- Do you want to be part of a company where you have real advancement opportunities
- You're Good At
- You think it's super fun to interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience
- You ensure that if there is a wait time, you notify the guests of their wait time and enter their name into the computer seating system and issue a pager
- You know how to operate the computer seating system
- You understand the proper techniques of leading a guest to their table, seating, distributing the menus, and final words
- You answer the phone and respond to questions concerning the menu, reservations, and the restaurant
- You can address difficult situations and guest's complaints through AIM - Apologize, Investigate, and involve Management
- You communicate clearly. You write well. You speak well. You can explain just about anything to anyone
- You prepare thoroughly and strive for perfection
- You practice what you preach
- You are guest-focused and like to multi-task
- You want to be part of a team and create a fun – whistle while you work
- You are happy, trusting, passionate, and determined – Never Settle!
- You can put yourself in the others person's shoes
- High School (preferred)
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