Host / Hostess / Guest Services Leader - JOEY Mayfield
On-site · Edmonton, Alberta, Canada
Job Summary
As a Guest Service Team Leader at JOEY Mayfield, you will create a world-class guest experience from entry, exuding warmth and care while delivering a highly orchestrated, seamless, and personalized visit. You will lead and develop the Guest Service Team, set high standards for professionalism and service, empower others to make decisions, mentor team members through ongoing training and growth, and contribute to a strong culture focused on quality and guest satisfaction. The role emphasizes leadership, hospitality excellence, teamwork, and delivering JOEY’s signature guest experience, with benefits and opportunities for ongoing development and training.
Required Qualifications
- Proven ability to make decisions and empower others
- A passion for hospitality and creating world-class experiences
- A desire to learn and grow through personal and career development
- An entrepreneurial mindset. You see things from a new perspective
- Core values: honesty, humility, integrity, fearless determination, creativity, risk-taking, vision, leadership, quality, professionalism
- Ability to lead and develop guest service teams in a fast-paced restaurant environment
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