Host / Hostess / Guest Services Leader - JOEY Kelowna
$37,960–$52,000 year
On-site · Kelowna, British Columbia, Canada
Job Summary
Lead the Guest Service Team to deliver a world-class guest experience from entry through departure, exuding warmth and care while guiding teammates to deliver a seamless, VIP-style service. Drive leadership in guest services, mentor and develop staff, empower others to make decisions, and uphold a culture of hospitality, integrity and creativity. The role emphasizes delivering an elevated guest experience, maintaining professionalism, and participating in ongoing training and development to meet the team’s goals.
Required Qualifications
- Experience in hospitality or guest services leadership preferred
- Proven ability to make decisions and empower others
- Strong customer-service orientation
- Ability to lead and develop a team
- Flexible scheduling
- Willingness to participate in training and development
- Commitment to inclusion and professionalism
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