Host / Hostess / Guest Services Leader - JOEY Don Mills
$37,440–$52,000 year
On-siteToronto, Ontario, Canada or Toronto, Ohio, United States
Job Summary
Lead Guest Service Team to deliver a world-class guest experience from entry through departure in a fast-paced restaurant setting. As Guest Service Team Leader, you will model warmth and care, drive a highly orchestrated and personalized guest journey, and empower others to deliver exceptional service. You will be responsible for decision-making, upholding high standards of professionalism, and continuously developing both the team and yourself through personal and career growth. The role emphasizes hospitality excellence, leadership, and a proactive, entrepreneurial mindset to elevate guest satisfaction and operational success.
Required Qualifications
- Proven ability to make decisions and empower others
- A passion for hospitality and creating world-class experiences
- A desire to learn and grow through personal and career development
- An entrepreneurial mindset
- You see things from a new perspective
- Core values including honesty, humility, integrity, fearlessness, creativity, leadership, team commitment
- Proven leadership skills in a customer-facing environment
- Ability to deliver a world-class guest experience from entry to exit
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