Host/Hostess
On-siteLondon, England, United Kingdom
Job Summary
Greet and welcome guests warmly, ensuring a positive first impression and managing reservations and walk-ins efficiently to optimise seating and service flow. Coordinate with the floor team to ensure smooth table turnover, assist guests with menu inquiries and special requests, and handle concerns with a problem-solving mindset. Maintain a professional appearance while supporting the team in keeping the entrance and waiting area clean and organised. This role involves working evenings, weekends, and busy service periods within BVC Hospitality's new concept, blending creativity with operational excellence across London, Paris, and the Middle East.
Required Qualifications
- A friendly, professional, and welcoming attitude
- Strong customer service skills
- Excellent communication skills
- Organisational skills
- Ability to multitask
- Ability to remain calm under pressure
- Strong teamwork and coordination skills
- Flexibility to work evenings, weekends, and busy service periods
Desired Qualifications
- Previous experience as a host, receptionist, or in a front-of-house hospitality role
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