Host/Hostess
On-siteVail, Colorado, United States
Job Summary
Welcome guests upon arrival with a friendly greeting and escort them to their designated table. Assist in managing the waitlist and seating chart, optimizing table turnover and accommodating guest preferences. Provide accurate wait time estimates and manage guest expectations during peak dining hours. Handle phone calls and inquiries for guests with to-go orders, special requests, and provide general information about the restaurant. Maintain a tidy and organized host stand area, including menus, reservation books, and guest amenities. Assist with various tasks as needed, including seating guests in the bar area, helping with coat check, and directing guests to restrooms. This role requires flexible hours, including evenings, weekends, and holidays, as required.
Required Qualifications
- Exceptional communication skills
- Friendly demeanor
- Ability to manage guest flow effectively
- Proven experience as Host or a similar role in a luxury high-volume restaurant
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
- Ability to work flexible hours, including evenings, weekends, and holidays, as required
Desired Qualifications
- A genuine love for culinary experiences & a passion for Japanese cuisine
- A natural team player who is at home working in sync with a large team
- Experience working with SevenRooms or other reservation systems preferred
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