Host | Habitat Feed & Social
On-siteBirmingham, Alabama, United States
Job Summary
Greet guests with a warm and friendly smile upon arrival, escort them to their tables, and ensure seating arrangements are organized. Provide menus, answer questions, make recommendations, and coordinate with the kitchen and servers to ensure timely service. Assist with taking reservations and managing the waiting list while maintaining a clean and organized host/hostess station. Handle guest inquiries and resolve any issues or complaints to uphold high standards of professionalism and service excellence. This role requires flexibility to work evenings, weekends, and holidays at Grand Bohemian Mountain Brook, an award-worthy luxury boutique hotel.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
- Drug free workplace
- Pre-employment drug test
- Background check
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