Host - Gianna
On-siteNew Orleans, Louisiana, United States
Job Summary
Greet guests by name, manage reservations via phone, and efficiently seat parties while maintaining cleanliness at the host stand and front door. Answer all inquiries, present menus, and ensure wine lists are presentable. Monitor bathroom conditions, restock paper goods, and empty trash as needed. Communicate clearly with guests regarding delays, waits, and special requests, then inform servers and management of birthdays, allergies, or large parties. Direct guests to their tables at a comfortable pace and engage management for any guest issues or complaints. Adhere to grooming and dress code standards while working in a standing position for extended periods.
Required Qualifications
- Minimum 1 year of host and/or restaurant experience in a high-volume environment
- Ability to work in an organized and professional manner
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Receptive to constructive criticism and performance feedback
- Must be able to lift up to 50 pounds
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