Host, Flower & Wolf (Part-time)
On-siteCalgary, Alberta, Canada
Job Summary
Greet guests upon arrival with a warm, personalized approach and manage guest seating efficiently to maintain balanced service flow. Utilize the OpenTable reservation system to coordinate bookings and walk-ins while monitoring dining room activity to optimize table status and guest satisfaction. Maintain full knowledge of menu items and beverage offerings to assist the service team with expediting food and beverage items as needed. Keep the host stand, entrance, and restaurant areas clean and organized while completing opening, closing, and side duties in accordance with established standards. Follow all health, safety, and sanitation policies related to food and beverage operations. Work closely with the team to foster a positive environment and participate in continuous improvement initiatives. Valid Alberta ProServe certification and previous hospitality experience are required.
Required Qualifications
- Valid Alberta ProServe certification
- Must be legally eligible to work in Canada
Desired Qualifications
- Previous hospitality or service experience
- Previous experience with reservation or point-of-sale (POS) systems
- Excellent communication, organizational, and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Highly responsible, reliable, and professional
- Ability to work well under pressure in a fast-paced environment
- Strong team player with the ability to work cohesively with colleagues
- Ability to remain calm, courteous, and focused on guest needs at all times
- Embrace the company brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
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