Host/ess
On-siteAtlanta, Georgia, United States
Job Summary
Greet guests with a warm and friendly smile upon arrival, escort them to tables, and ensure seating arrangements are organized. Provide menus, answer questions, make recommendations, and coordinate with the kitchen and servers for timely service. Assist with reservations, manage the waiting list, and maintain a clean host station while handling inquiries and resolving complaints. Uphold high standards of professionalism and service excellence as the first point of contact for valued guests. This role requires flexibility for evenings, weekends, and holidays, with a focus on creating memorable experiences within Atlanta's FORTH Hotel and Club.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
- Pre-employment drug test
- Background check
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