Host

Greeting guests as they enter the restaurant, managing waiting lists and reservations, seating guests at tables, and guiding them to preferred seating while maintaining table rotation. Provide high-quality, friendly customer service; engage with guests to ensure satisfaction; respond to questions about the menu and carryout; assist with bussing or serving duties as needed; handle complaints positively and help resolve issues; answer phone calls and take reservations; maintain knowledge of the menu and assist other staff as needed. Emphasis on welcoming demeanor, hospitality, and ensuring a positive guest experience.