Host Coordinator
On-siteWheeling, Illinois, United States
Wheeling, Illinois, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Coordinate guest seating, manage wait lists, and ensure smooth table turnover while maintaining a professional demeanor. Direct, train, and develop host employees; conduct new-hire and ongoing training sessions. Greet guests warmly, answer telephones, take reservations, and maintain accurate guest counts. Assist with coat check, clear and reset tables, and sell gift cards. Follow food allergy procedures, safety guidelines, and zoning protocols. Available to work a variety of hours, days, and shifts, including weekends.
Required Qualifications
- At least 2 years of Host experience in a high-volume restaurant
- Available to work a variety of hours, days and shifts, including weekends
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
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