Host/Cashier
$31,200–$31,200 year
On-siteCanton, Michigan, United States
Job Summary
Greet guests warmly, escort them to tables, and monitor restaurant flow to seat them appropriately while delivering menus and kid packs. Perform restroom checks, answer phones, and maintain cleanliness in the lobby, bakery, and retail areas while practicing safe food handling. Handle cash and credit transactions accurately, assist with marketing and situational selling, and clear, sanitize, and set tables as needed. Manage guest wait times by coordinating with managers and effectively resolve guest complaints by involving leadership when necessary. This role supports Bob Evans' mission of serving high-quality farm-fresh food in a family dining environment.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- dependability
- exceptional teamwork skills
- Must be able to stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Desired Qualifications
- Excellent guest service skills and experience
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