Host/Cashier
$31,200–$31,200 year
On-siteMarietta, Ohio, United States
Marietta, Ohio, United StatesOn-siteFull Time$31,200–$31,200 yearEnterprise
Full TimeEnterprise
Job Summary
Greet guests warmly, escort them to tables, and manage seating flow while delivering menus and kid packs. Monitor restaurant operations, perform restroom checks, and maintain cleanliness in the lobby, bakery, and retail areas. Handle cash and credit transactions, process gift cards, and assist with marketing promotions. Clear and sanitize tables as needed, manage wait times by coordinating with managers, and address guest complaints by involving leadership when necessary. Maintain accurate accounts for all receivables and ensure safe food handling practices.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- Ability to effectively handle guest complaints
- Ability to communicate and interact with guests
- Ability to handle crowds
- Ability to put guests at ease
- Ability to show guests you care
- Ability to ask guests about their dining experience
- Ability to deliver the appropriate number of menus, kid packs if needed
- Ability to monitor guests' needs and the flow of the restaurant
- Ability to seat guests accordingly
- Ability to perform restroom checks
- Ability to answer phone
- Ability to keep lobby, bakery and retail areas clean of debris
- Ability to keep the general work area stocked and cleaned
- Ability to practice safe food and beverage handling
- Ability to greet guest in a friendly, warm, and welcoming manner
- Ability to escort guests to tables
- Ability to clear, sanitize, and set tables as needed
- Ability to manage guests wait times
- Ability to work with managers to quote accurate wait times
- Ability to stand for entire shift
- Ability to walk for long periods of time without rest or sitting down
- Ability to push, lift, carry and transfer up to 50 pounds
- Ability to reach with hands
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to bend and stoop
- Ability to verbally communicate with others
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
- Dependability
- Exceptional teamwork skills
Desired Qualifications
- Excellent guest service skills and experience
- Ability to assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
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