Host/Cashier
$31,200–$31,200 year
On-siteIrwin, Pennsylvania, United States
Job Summary
Greet guests warmly, escort them to tables, and manage seating flow while delivering menus and kid packs. Monitor restaurant operations, perform restroom checks, and maintain cleanliness in the lobby, bakery, and retail areas. Handle cash and credit transactions accurately, assist with promotional services, and clear or set tables as needed. Effectively manage guest wait times by communicating accurate estimates and resolving complaints by involving managers when appropriate. Perform all duties as assigned while adhering to safe food handling and sanitation guidelines.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- Ability to stand for entire shift
- Ability to walk for long periods of time without rest or sitting down
- Ability to push, lift, carry and transfer up to 50 pounds
- Ability to reach with hands
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to bend and stoop
- Ability to verbally communicate with others
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Desired Qualifications
- Excellent guest service skills and experience
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