Host
On-site · Schaumburg, Illinois, United States
Job Summary
Host at Bottleneck Management restaurant: greet guests warmly, inform guests of wait times, manage guest names and seating, assist with beverage refills and light housekeeping (clearing, cleaning, resetting tables, restrooms), ensure safety and sanitation, operate reservation/phone systems, support to-go orders, and provide exceptional guest service in a fast-paced environment. Position requires positive, energetic team player with excellent communication, ability to handle a varied schedule including nights/weekends, and physical ability to stand for long periods and lift up to 25 lbs. 18+ years old with restaurant or customer service experience preferred; equal opportunity employer.
Required Qualifications
- Must be at least 18 years old
- At least 6 months of restaurant or customer service experience preferred
- Ability to work collaboratively in a fast-paced work environment
- Ability to create memorable guest experiences
- Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service
- Ability to work a varied schedule, including nights and weekends
- Good judgment skills and adaptive attitude
- Must be upbeat, outgoing, and positive
- Ability to stand/walk and stay focused and alert for extended periods of time
- Ability to effectively communicate on the telephone
- Ability to lift up to 25 lbs
- Must Be/Have: Outstanding interpersonal skills
- Outgoing, polite and patient
- Excellent communication skills
- Satisfaction focused
- Hours of work: Varied schedule including nights and weekends
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Desired Qualifications
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