Hospitality Supervisor
$35,000–$37,000 year
On-siteLondon, England, United Kingdom
Job Summary
Manage and maintain two Executive Floors to the highest standards, identifying and resolving maintenance, housekeeping, and service issues. Act as the primary host for Executive Directors' visitors, coordinating hospitality requirements and delivering fine dining services for VIP guests and corporate events. Supervise daily departmental standards by liaising with kitchen, events, and cafe teams to ensure consistent food and service delivery. Monitor food and beverage control, adhere to accounting policies, and perform stock takes. Coordinate meeting room bookings and hospitality requests using Microsoft Outlook to maintain accurate schedules.
Required Qualifications
- Previous experience in hospitality, catering, events, or food & beverage supervision
- Strong fine dining and silver service experience
- Thorough understanding of hospitality etiquette and VIP guest service
- Experience supporting senior executives, board members, and high-profile visitors
- Strong working knowledge of Microsoft Outlook, including meeting room scheduling and calendar management
- Excellent communication skills
- Organisational skills
- Customer service skills
- Ability to work under pressure
Desired Qualifications
- Positive approach
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